Payment Policy

At Zareline, we strive to provide a secure and seamless shopping experience. This Payment Policy outlines the methods we accept, our security protocols, and your responsibilities as a customer.

1. Accepted Payment Methods

Through Shopify Payments, we accept a wide range of secure payment options to cater to our Singaporean and international customers. These include:

Credit/Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, and JCB.
Digital Wallets: Google Pay, and Shop Pay.

2. Transaction Currency

All transactions on our store are processed in USD (United States Dollars).

For Singapore Customers: While you browse in USD, your bank or card issuer will convert the total amount to SGD (Singapore Dollars) based on their current exchange rate. Please note that your bank may charge a small foreign transaction fee.

3. Payment Timing

Payment is collected in full at the time of purchase. Once your order is successfully placed, you will receive an automated order confirmation email from care@zareline.shop.

4. Secure Socket Layer (SSL) & Security

To protect your personal and financial information, Zareline uses industry-standard 128-bit SSL (Secure Sockets Layer) encryption technology.

We do not store your credit card or payment information on our servers.
Our checkout process is PCI DSS compliant, ensuring that your data is handled with the highest level of security.

5. Billing Information Accuracy

To ensure your order is processed without delay, please ensure that your billing address matches the information on file with your credit card issuing bank. If there is a mismatch, the transaction may be declined by our fraud prevention system.

6. Order Verification

In some cases, we may reach out to you via email (care@zareline.shop) or phone (+1 737-288-5378) to verify an order if our system flags it as high-risk. This is a standard security measure to protect both you and our store from unauthorized transactions.

7. Tax & Duties

Singapore GST: For orders shipped to Singapore, you are responsible for any applicable Goods and Services Tax (GST) or import duties as required by the Inland Revenue Authority of Singapore (IRAS). Currently, most small consumer parcels fall under specific relief thresholds, but please check local regulations for larger orders.